Customer Service

Our dedicated team are available on the phone, by e-mail and in-store every day, ready to answer any questions or queries you may have about our products.

If you've seen a product you like and want to know more, our expert team are a just a phone call away. We are happy to spend time talking to you to give you more information on our products including spec details, servicing tips and live stock updates both for our London shop and online. To talk to one of our team call us today on 0207 225 0004.

Unlike other websites, we answer every e-mail promptly each morning so for any queries on a purchase,or for more in-depth explanation of what we sell, delivery options or how it all works please contact our web sales team on If you contact us by e-mail you will receive the same expert knowledge that you'd expect to receive in-store.

Nothing beats coming into our London shop and being able to try out products from our wide range. If you’re able to do so, we recommend coming in and standing on our boards, picking up those bearings and checking out exactly how well those scooter bars spin. From first hand experience we appreciate that there's no better way of working out if a product is right for you than actually trying out our products for yourself so we invite customers to come in and try for themselves. We're more than happy for customers to come in and try on every pair of skates in our shop to find that right pair for you! If you’d like to do so, our shop address is Slick Willie's Skate Store, 12 Gloucester Road, London, SW7 4RB.